our main office
Badda, Dhaka, Bangladesh
phone number
+8801341396369
sweetmemoriesbd.shop@gmail.com
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I place an order?
You can place your order directly through our website or message us on Facebook/WhatsApp.
Do you offer home delivery?
Yes, we provide home delivery all over Bangladesh. Delivery charges may vary based on location.
How long will it take to receive my order?
Usually, we deliver within 2–4 working days depending on your area and product type.
What payment methods do you accept?
We accept Bkash, Nagad, Rocket, and Cash on Delivery (COD).
What if my product arrives damaged?
We’re very careful with packaging, but if any product arrives damaged, please contact us within 24 hours with a photo. We’ll replace it as soon as possible.
Can I cancel my order?
Yes, you can cancel your order before it’s shipped. Once dispatched, cancellation isn’t possible.
INFORMATION ABOUT US
